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DIMETRA™ TETRA COMMUNICATION SYSTEM PROVIDES CONSTANT AVAILABILITY AND SECURE COMMUNICATION

CASE STUDY
SARAJEVO INTERNATIONAL AIRPORT

INCREASED EFFICIENCY WITH SUPERIOR TETRA COMMUNICATION SYSTEM

SARAJEVO INTERNATIONAL AIRPORT  

Sarajevo International Airport is the largest and busiest airport in Bosnia and Herzegovina and as such represents an important and respectable segment in the development of civil aviation and tourism in BiH. It has a runway measuring 2600m x 45m and a terminal building rich in content necessary for passengers during their stay at the airport.
The activity of the airport requires strategic organization of work, discipline and engagement at the world level in order to maintain credibility and prestige as one of the characteristics of the capital of Bosnia and Herzegovina.
One of the preconditions for maintaining quality and successful air traffic is in expeditious and highly professional communication among airport employees. MIBO Komunikacije Ltd Sarajevo, a radio communication specialist, has successfully implemented the TETRA Radio system and thus improved the communication, efficiency, quality of work and promptness of Sarajevo International Airport employees.

CUSTOMER PROFILE Organization: Sarajevo International Airport
Industry:  Transport
Location: Sarajevo, BIH
Partner: MIBO Komunikacije Ltd Sarajevo
Motorola Solutions Products:  
– Dimetra TETRA
– MTS4 base stations
– MTM5400 & MTP3150, MTP850 series, Fixed / Mobile / Portable Two-Way Radios
– MCC7500 dispatch console

“With DIMETRA™ TETRA radio communication system, we have constant availability and communication among our staff, which raises our operability and efficiency to an enviable level.”
Sanda Ćavar, Coordinator for ICT systems (Engineer)

CHALLENGE

The primary business goal of Sarajevo Airport was to organize passengers, luggage and other cargo as quickly and efficiently as possible, without compromising security at the airport. The goals of Sarajevo International Airport were a reliable network that operates in every part of the airport, voice and data transmission, robust hardware that can withstand all demanding emergencies, meeting all security aspects of airport security, and guaranteed communication in crisis situations.

SOLUTION

DIMETRA TETRA radio communication system consists of DIMETRA TETRA communication switch, MTS4 base stations, and TETRA terminal equipment / MTM800e, MTM5400, MTP850 and MTP3150 / with dispatch MCC7500 console. Using DIMETRA TETRA system capabilities, MIBO Communications Ltd Sarajevo enabled the use of several simultaneous communication channels for voice and data transmission, individual and group calls, tracking terminal devices via GPS, and successfully connected the TETRA communication system of Sarajevo Airport with the existing telephone system, ensuring seamless communication to all airport services. The MCC7500 Dispatch Console enables the utilization of all TETRA system resources, allowing the airport dispatching staff to monitor voice communication and data, while providing record management and an overview of events that have already occurred.

BENEFITS

The robust Dimetra TETRA radio communication system has increased the efficiency of airport staff resulting in higher revenues for the airport, airlines, and surrounding business, as well as greater passenger satisfaction. All airport services use the TETRA communication system in their daily work, and such improved communication leads to a good, flexible and scalable solution that satisfies all users at the airport. The TETRA communication system ensures simple, reliable, seamless voice and data communication in the airport area. System users do not have to physically change channels, and users are also available from the telephone network. Ease of use of communication, record management and connection of voice groups has greatly improved the efficiency of the dispatchers, enabling faster response during regular activities as well as in emergencies. All security aspects of the airport are met, in accordance with world standards, and through regular exercises, reliable communication in emergencies is guaranteed. Connecting the telephone network with the staff that communicates via the TETRA terminal further improves and speeds up the work of the airport staff, in order to meet the needs of customers of airport services.

KEY BENEFITS

  • Reliable and secure communication at all parts of the airport
  • Faster response in critical situations
  • User friendly voice and data communication
  • GPS positioning allowing location of teams in the field
  • Recording voice communication and logs to review incident responses for continuous improvement of fieldwork
  • Easy tracking and management
  • Easy connectivity of all TETRA system users
  • Connectivity with the telephone exchange
  • Robust TETRA terminals and a wide selection of accessories.